Question 1

What time can I arrive?

Accepted Answer

You can arrive at anytime during your session time. For example: if you have booked a morning session from 9am - 1pm, you can arrive anytime after 9am when the session starts, and before the session ends at 1pm.

Question 2

I have booked the wrong date, can I change it?

Accepted Answer

No problem, please email our team on ticket-hub@hotmail.com and we will transfer your session to another day.

Question 3

Can I bring my own food?

Accepted Answer

No, only food & drink purchased at Mega Bounce can be consumed on site.

Question 4

Can I drop my child off at Mega Bounce and return later to collect them?

Accepted Answer

No, children must be accompanied by an adult during the event. There is a separate bar with seating if you do not wish to stay inside the arena the whole duration of the session.

Question 5

Do adults need a ticket?

Accepted Answer

Yes, a ticket is required.

Question 6

Can I stay & eat after my session?

Accepted Answer

Yes, you will be asked to vacate the arena but you can still stay in the cafe bar.

Question 7

Can adults bounce?

Accepted Answer

This event is currently exclusively for children, we apologise for the inconvenience.

Question 8

Is there a car park?

Accepted Answer

Yes, lots of FREE parking around the arena

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Frequently asked questions